For a modern person, IP telephony is becoming an increasingly preferable way to communicate with other subscribers. It has several advantages over traditional telephony. First of all, it is an opportunity to significantly reduce operating costs, which must be taken into account every month when planning a budget. At the same time, the capabilities of IP telephony can significantly increase the efficiency of communications. High technology has led to ease of operation. At the same time, the equipment is characterized by high quality of communication, which has a positive effect on the image of the company.
The article will help in choosing an office PBX. Correct use of Bitrix24 and VoIP telephony capabilities will allow you to receive even more calls from customers and convert them into sales.
Using IP telephony - opportunities for business
It is difficult to imagine a modern company that does not strive to reduce its own costs. The introduction of IP telephony leads to a reduction in communication costs in the range of 40 to 80 percent compared to the costs before switching to a modern system. Since traditional telephony rates are constantly increasing, a timely transition will have many advantages. International calls will cost the company as cheaply as long-distance calls, which allows you to expand your audience, as well as connect employees from abroad.IP telephony is also attractive because it allows you to keep corporate numbers when changing offices.
The most important aspect for successful business development remains impeccable communication quality. IP telephony copes with this task flawlessly, since the quality of communication is always higher than in the case of conventional analog lines. Users have access to extensive additional features:
- Call forwarding;
- Group calls;
- Waiting for a call.
You can use conference calling or status display. Company employees will have the opportunity to receive calls directly from the website, for which they just need to connect the Skype module. Additional opportunities for improving your business can be obtained thanks to the option to record telephone conversations. For each call you can get more detailed information.
