If the appliance door stops opening, then you need to figure out the cause of the malfunction. After all, sometimes the most reliable and high-quality equipment stops working. However, the average user often does not know how to unlock the Ariston washing machine. Fortunately, no special skills are required; detailed instructions are sufficient. After all, the situation can also arise for external reasons that can be eliminated independently.
Why do you need a door lock function in washing equipment?
The hatch lock has been designed for safety purposes. It turns on when the cycle starts and turns off after it ends. The absence of a lock or its malfunction may lead to the opening of the hatch during washing.
And this situation is fraught with both flooding and burns. The lock ensures safety of use, because the door can be opened if you forget. The lock consists of a mechanical and electrical part. The mechanism may fail over time.
Reasons why door locking problems occur
The washing machine door may not open for various reasons.
Sometimes the source of the problem is a system failure, and sometimes it is a pump failure.
Reasons not related to equipment breakdown
This category includes situations that can be resolved independently. There is no need to contact customer service. Among them are:
- Blocking while working. Most users begin to pull the door too early, when the signal about the end of the cycle may not yet have arrived. Modern machines are often equipped with a sound or color indication indicating the completion of the wash. The doors of these models will not open until an alert appears.
- The child lock was accidentally activated.
- Power outage. If the power is lost while washing, the door will be locked. It will be possible to open the hatch only after resuming the interrupted program.
Reasons associated with washing machine malfunction
List of breakdowns that cause the door to lock:
- Software failure. Occurs due to fluctuations in the power supply, the system freezes and the cycle stops. Often the problem can be solved by turning off the power to the device for a while and then restarting it.
- Problems with the lock. A part needs to be replaced and the door needs to be opened in an emergency. To do this, it is advisable to follow the user instructions.
- Broken door handle. The part will need to be replaced; opening can be done with pliers. If there is still a mechanism that opens the door, you can pick up the remaining piece with a tool and turn it in the desired direction.
- Presence of water in the tank. In this case, the equipment will not open the door because the drum is full.Therefore, you need to look for the reason why the pumping is not performed. Among the possible ones are a pump malfunction, blockages in the hose or filter.
- The water level sensor is out of order. In this case, the system will wait for a signal about the water leaving. However, due to the sensor failure, the system cannot track the filling of the tank. Even if there is no water, the module will block the door, since it will not receive a signal about the liquid being pumped out. The operability can be restored by replacing the sensor.
- The intelligent module is faulty. A case that requires the intervention of a specialist. It may require anything from a firmware update to a complete replacement of the part.
How to disable the child lock on the Ariston washing machine?
Many families with small children prefer to purchase models with child protection. This allows you to wash without fear for the safety of the child and the safety of the equipment. However, the protection can be turned on accidentally, then the door has to be unlocked.
The "child lock" can be disabled by simultaneously pressing two buttons on the control panel. You can see which buttons are assigned for locking in the instructions. Sometimes you can see a picture of a lock on the control panel. And arrows lead from the icon to the buttons assigned for locking.
Some devices may be equipped with a separate button that starts the locking and unlocking process. For example, in the Hotpoint-Ariston AQSD 29 U model 
it is located on the left. The button has a light indicator that makes it easier to use. If it is on, then the child protection is on.
How to open a locked door?
It is normal for the door to lock after a cycle. Therefore, you need to wait a few minutes before opening, and not pull it immediately.You can try to open the door as follows:
- You need to turn off the equipment and turn it on again. Moreover, it is important to completely turn off the power to the device by unplugging the cord from the outlet. This will allow you to reset your settings if the problem was a system failure.
- After 30 minutes, the equipment can be connected to the network. You need to run the loop again and then stop the program. If the machine has managed to fill with water, then press the drain button. After unlocking the door, you must immediately remove the laundry.
Ariston models sometimes block the hatch door due to an incomplete cycle. In addition, some programs do not require pumping out used water. Due to the presence of liquid inside the tank, the door cannot be opened. You can try setting a different cleaning mode or refer to the user manual.
What to do if the washing equipment stops with water in the drum?
If after the cycle the door remains locked, then you need to turn on “Spin” or “Rinse”. Does the hatch remain closed even after the end of the program? This means that it is necessary to inspect the hose, because a closed door may indicate blockages.
Perhaps it is the inability to drain that causes the malfunction. After all, if the drum is full, the system will not allow you to open the hatch. Having cleared the blockages and washed the hose, you need to restart the “Spin” mode.
If all of the above does not produce results, then you can use a cable. Usually it has a catchy color that immediately makes it stand out from the background of the details. For example, it comes in an orange or scarlet hue. Usually Hotpoint Ariston places an emergency release cable at the bottom near the filter.
In some models it cannot be found; as a rule, the problem occurs with devices of outdated modifications.In this case, you need to disconnect the appliance from the power supply. And then remove the two rear screws that secure the top panel. Now you need to carefully bend the appliance so that you can see the drum move away from the door.
As a result, the lock-blocker will become visible, which must be opened. To do this, you need to reach for the tongue and move it. The whole process will require a lot of effort, so it is advisable to use this method with two people. Other emergency opening methods can be found in the user manual.
How to open the door if the handle is broken?
If the door cannot be opened after the cycle, do not pull or tug it.
Such behavior will lead to breakage of both the handle and the lock-blocker. If the breakage has already occurred, then you can open the door with a rope or lace.
Process:
- A rope with a width of no more than 5 mm is suitable for opening the door. And its length should be 25 cm longer than the hatch diameter.
- Insert a rope into the space between the device body and the door. If it is difficult to do this manually, it is better to take a flat screwdriver or spatula. However, the tools must be used with great care.
- The rope must be pulled to the left until a click is heard.
Instead of a rope, you can use a bank card. It must be inserted under the hatch, in the area of the blocking lock. The card will press on the mechanism tongue, and the door will be unlocked.
In what cases should you call a technician? 
You can get things out of a locked device, but it is not always possible to restore its operation on your own. A malfunction of the control unit and a breakdown of critical parts require an inspection by a specialist.To keep your visits to a repair shop to a minimum, you need to follow simple rules:
- you need to carefully open and close the door, do not make unnecessary efforts;
- Do not exceed the recommended tank fill rates;
- If the first signs of a malfunction appear, then it is necessary to take action immediately, without waiting for serious consequences.
Conclusion
The door may not open either due to broken parts or for reasons not caused by a malfunction. In the first case, consultation with a specialist is required, in the second, the problem is often solved independently.
