All modern automatic washing machines are equipped with a self-diagnosis system. She tells the owner that the appliance has a problem. Information is transferred from the machine to the owner through the appearance of an error code on the display. The owner deciphers the designation of the combination of numbers and letters and takes measures to eliminate the interference in the operation of the washing machine.
Errors can appear at any stage of washing. This article will discuss the common error E03 in the Candy washing machine. In this article, the owner of washing equipment will learn why error E03 occurs and how to fix this error yourself at home.
Error interpretation
Error code E03 in Candy washing machines indicates problems in the water drainage system. Visually, the owner sees that the machine has a full drum of water, but the unit does not show any signs of operation for more than 3 minutes.
In technical terms, there is a discrepancy between the time and speed of draining dirty water. The program of each washing machine has a certain time for draining. For Candy machines this period is 3 minutes. If this time is exceeded, error E03 appears on the display.
The error most often occurs after completing the washing phase.Before rinsing, the machine should drain the water and add new water, but this does not happen. Less commonly, it may appear during spinning. The laundry will be damp due to insufficient drainage.
On units with a display, in addition to E03, the following designations may appear: ERR3, E3, ERROR3. They all signal the same fault. The designation depends on the washing machine model.
Rarely, the occurrence of code E03 is associated with malfunctions in the heating element or motor. It manifests itself in the fact that when the water begins to heat up, the RCD is triggered.
For top-loading washing machines, error E03 can turn into E16. In this case, the RCD often trips.
Reasons for error E03
Problems with draining water in Candy washing machines can be caused by the following reasons:
- blockage in the water drainage system;
- presence of foreign objects or objects in the drum;
- improper operation of the machine;
- breakdown or significant wear of washing machine parts;
- failure in the electronics control center.
Failures of washing machine components include pump malfunctions, damage to the water level sensor - pressure switch, and insulation failure in the motor.
Incorrect operation includes incorrect selection of the washing mode by the user. Most often this occurs due to the negligence of the owner.
What does an error look like on washing units without a display?
The self-diagnosis system is built into all Candy washing machines. If there is no display on the control panel, the machine will tell you about the error by flashing the buttons in certain combinations. Error E03 in this case will be indicated by the indicators blinking three times. Then there is a short pause, and again three blinks on the control panel.
The principle is this: what is the error number, the number of times it will blink.It does not matter which buttons will blink. Below are examples of diagnosing error E03 on Candy models of different series:
- Holiday series - the cold wash button or the snowflake icon is flashing. The Aquamatic series has the same algorithm.
- Grand Smart or Grand series – the wash indicator for very dirty clothes and the “Start” button blink.
Other combinations of indicators are possible in different models.
In what cases can you fix error E03 yourself?
The causes of error E03 were described above. It is clear from them that some problems can be eliminated at home, without resorting to the help of specialists. To do this, you will need to conduct a careful inspection of the machine.
The owner himself will be able to:
- Clear filter blockage.
- Check if there is a kink in the drain hose.
- Check the serviceability of the sewer pipe.
- Restart the washing machine; the error may have been caused by a one-time electronic failure.
- Check that the washing program includes a spin function.
These simple steps often help restore the functionality of the washing machine.
In what cases is equipment repair required?
If the sewer, filter and hoses are not clogged, restarting the program does not help, then the problem is much more serious. The breakdown must be looked for inside the washing machine. To do this, you should contact professional appliance repair specialists. Based on the diagnostic results, they will identify the cause and fix the problem.
Such cases include problems with:
- pomp;
- heating element;
- control unit;
- pressostat;
- electrical circuit;
- motor.
If the owner has special knowledge and skills in repairing washing machines, then he can figure out the malfunction of parts and components on his own.But it is important to understand that if knowledge is not enough, then it is better to contact a service center. This will prevent damage to the machine and make repairs more expensive.
Troubleshooting yourself
Before starting any work, disconnect the washing machine from electricity and completely remove water from the drum.
A clogged washing machine filter is easy to remove. The filter is located at the bottom of the front side of the machine. You need to carefully open the cover of this hole. The filter itself will be located here. It needs to be unscrewed clockwise. Be sure to place a small flat tray or plate on the bottom of the washing machine before you begin cleaning. Since when unscrewing the filter, some water and dirt will spill out.
First, we manually clean large pieces of dirt and debris from the filter mesh. Then rinse with running water to remove minor contaminants. It is also worth wiping the hole into which the filter is screwed. There may also be a significant amount of dirt on it. Screw the filter in the opposite direction. We check the operation of the unit.
The owner himself will be able to inspect the drain hose on the back of the machine. It should not be damaged or bent. The level of the sewer pipe must be below the level of the drain hole. Straighten the hose if necessary.
Sometimes water does not drain from the machine due to a blockage in the drain. The water simply does not have enough pressure to break through the blockage and stands in the hose. This problem does not apply to the washing machine itself. Just try pouring something down the drain. If the water does not go away, then you need to use chemicals or plumbing fixtures.
If you checked everything and the error remains on the display, then try turning off the power to the washing machine for 15 minutes. Sometimes the “smart” mechanism freezes and takes time to restore normal operation. Similar to working on a computer, sometimes everything freezes and you need to wait a little for everything to recover.
Parents should not leave a running washing machine unattended if there are children in the house. They can make changes and additions to the operation of the washing machine program, which will manifest itself in the appearance of an error. If this happens, restart the washing machine.
If during diagnostics it turns out that the problem is in the pump, then in Candy models access to this part is through the bottom. The machine is placed on the side surface so that the pump is on top. Unscrew the panel and bolts that hold the pump. The wires are disconnected, and the attachment to the pipes becomes weaker. Install a new part and carry out all operations in the reverse order.
If the error is related to the pressure switch, then the repair will consist of replacing the faulty sensor. In rare cases, the problem can be solved by cleaning the contacts. To get the sensor, you will need to remove the top cover of the washing machine. Also inspect the tube connecting the sensor and the drum.
According to statistics, most errors in washing machines appear as a result of improper care and operation by the owners themselves. Make it a rule to regularly check the condition of the hoses, clean the filter once every 3 months, and wipe the rubber bands and the insides of the equipment dry. If the error could not be avoided, you can always read the instructions for the household appliance. Realistically assess how much you can fix the problem.If in doubt, the service center specialists are always ready to provide washing machine repair services.
