During rinsing or washing, the machine stops, the drain does not work, and an error appears on the display. What to do if you see error F7 on the Gorenye washing machine? There is no need to panic, you need to find out the reason for issuing the code. When equipment breaks down, built-in diagnostics test the condition of parts and assemblies. And after testing it displays symbols on the display. Instructions for further actions are described below.
Deciphering the error code
If you see code F7 on the machine display, it means there is a problem with draining water into the drains. Its level does not decrease to the minimum value. The machine's automation restarts the drain cycle. If the error recurs, the washing program ends and a fault code is issued. You can try draining the water again. To do this, use the “Start” button. If the third attempt is unsuccessful, the washing program will end completely. It will be possible to start it again only after the breakdown has been eliminated.
Reasons for the error
There are several reasons for this problem:
- the drain pump is clogged or broken;
- filter clogging;
- blockage in the sewer;
- pinch the drain hose;
- water level sensor is broken;
- control unit malfunction;
- Damage to wiring, contacts in the drain pump circuit.
Do-it-yourself troubleshooting
In the case of a specific option, it is assumed that repairs of low and medium complexity will be performed. The washing machine may display the F7 code for a trivial reason. You can handle it alone. What you can fix with your own hands:
- Drain filter clogged. Before the water is drained from the washing or rinsing process, it is filtered. This protects the drain pump from clogging. The filter can become clogged with dirt, lint from fabrics, hair and other debris from things. This makes it difficult to drain the water. A dirty filter can cause pump malfunction. It needs to be cleaned periodically. It is required so that the pump can operate properly. You can do the cleaning yourself or entrust it to a professional. To clean it yourself, you need to know that the filter is a plastic part, located at the bottom right of the machine, closed by a technical hatch. The filter must be cleaned according to the following points:
- Disconnect the washing machine from the water supply and electrical network for safety reasons. To prevent the floor from being flooded with water or electric shock during operation.
- Open the hatch cover. Usually the hatch snaps and locks tightly. You can use a knife or a wide flat screwdriver to pry the cover off. Release the latches and open.
- Prepare a container for water and place a rag nearby. There is always a small amount of water left in the drainage system. It will flow out when the filter is unscrewed. You need to place a container or put a rag under the machine to avoid flooding. There are models of washing machines with a hatch or a folding filter handle in the form of gutters. Water flows through them into the substituted container. You can use an emergency hose. Many models are equipped with it.With its help, the water will drain almost completely. To use the hose, you need to unfasten it and open the cap. Then lower the hose into the prepared container, drain the water, return the plug and attach the hose.
- Unscrew and remove the filter.
- Clean and rinse the filter. First you need to remove hair, threads, wool, third-party objects - all large debris. Rinse the surface under running water. Wipe the element with a kitchen sponge; it will help remove plaque. To remove a thick layer of contaminants, it is better to immerse the filter in a citric acid solution for 20-40 minutes. Do not wash the part in very hot water - the rubber seal will lose its elasticity and the plastic element will be deformed. At the same time, you need to check the hole. Wipe off plaque and other contaminants. Inspect the pipes, pump and volute for clogging. If present, remove debris with tongs.
- Drain pump clogged. When the filter element does not cope with its task, and debris or things left in clothes get into the drain pump, then it stops draining water normally, and the washing machine displays an error. It is worth trying to clean the pump through the opening of the unscrewed filter. By inserting your fingers into it, you need to twist the impeller. Nothing should hinder its movement. Hair often gets wrapped around it, causing a fault code F
- Clogged drain path. Typically, clogged drains occur when an automatic washing machine is connected to the sink trap. To check for blockage, you need to unhook the drain hose and lower the free end into the bathroom. Start the washing program. The water flows without obstacles, and the error is no longer displayed - the blockage is located in the drain lines.You need to clean them yourself or ask a professional for help.
- Clamping of the drain hose. It is necessary to inspect the hose along its entire length. It may be crushed by a heavy object or twisted. If a clamp or bend is found, remove it.
- Checking the water level sensor. If the previous steps have been completed, everything in the system is cleaned and no breakdowns are found, then you need to check the pressure switch - the water level sensor. It provides information to the control unit about the amount of water in the tank when it drains or begins to fill it. If the sensor tube is clogged or contact with the module is lost, incorrect readings are displayed and error F is displayed. Instructions for checking the sensor:
- Disconnect the machine from communications.
- Unscrew the bolts on the top cover of the machine. The panel needs to be moved forward.
- Find the sensor - a round plastic box in black or white.
- Unscrew the bolts, disconnect the wires, and take out the meter.
- Inspect the tube and sensor for defects or contamination.
- Check the water level sensor for functionality. To do this, you need a tube that needs to be connected to the pressure hose. The tube must be equal to the diameter of the sensor pipe. All you have to do is blow lightly into the tube. If the contacts close and the pressure switch starts working, you will hear characteristic 2-3 clicks. If not, then the part needs to be replaced.
In what cases is it better to call a specialist?
It often happens that you cannot cope with a breakdown on your own. After completing all the above steps, the F7 code still appears. Then most likely the cause is the control board. It is almost impossible to figure out electronics yourself. To fix the problem, you need technical skills to repair equipment and the availability of special tools.In this case, it is better to immediately call a repairman to promptly repair the breakdown. There are the following reasons for problems with the control unit: faulty firmware, burnout of individual parts or tracks in the drain circuit, processor malfunction. The technician diagnoses the board and based on its results:
- unsolders the memory with the firmware, programs it again and solders it back;
- restores burnt tracks;
- replaces burnt out elements;
- in case of serious damage to the board - processor failure - replace it with a new one.
Repairing wiring problems should also be entrusted to a specialist. He will find the break point and eliminate it:
- will solder faulty contacts or replace the contact group;
- twist the wires or replace the entire cable.
How to prevent further occurrence of the error?
In order for the washing machine to operate for a long time and without problems, it is recommended to follow the instructions and some rules:
- do not load more laundry into the machine than allowed;
- use good detergents;
- timely cleaning and replacement of filters;
- Before washing, remove everything from your pockets;
- install the washing machine in a dry room.
Now you will know what to do if error F7 appears. You can check and clean the parts yourself. To troubleshoot electronics problems, it is better to call a technician.