Modern washing machines produced by the Italian company Kandy are equipped with a self-diagnosis system. It makes it possible to recognize a malfunction that has occurred with the equipment and notifies the owner of the device about it by displaying a numerical-alphabetic code on the screen (Activa Smart series) or by flashing indicators if there is no display (Aquamatic series). To read the message and understand whether the defect can be eliminated on its own or whether it is worth inviting professionals, the user should use the instruction manual and find a table that deciphers the error codes of Kandy washing machines.
Error codes for Kandy washing machines with display (Activa Smart series)
The Activa Smart series is equipped with an information screen, the error code is displayed in the form of letters and numbers. For Kandy washing machines of this type, the following types of errors are possible:
E01
Error E01 indicates that the washing machine cannot lock the door. However, the buttons do not light up. The reason may be a breakdown of the UBL, electronic module, or broken wires. It is necessary to check the components, replace faulty ones, and also inspect the wiring for damage and, if found, restore it.
E02
The appearance of this message on the display indicates problems with the fill.It may not fill at all or partially fills the tank; code E02 is also displayed if more liquid is poured than necessary. The reason for this behavior of the machine may be a malfunction of the water intake valve, electronic board, or pressure switch. There could also be a leak in the liquid level sensor pipes or a blockage in the filter of the water intake system. To eliminate it, you need to check the valve, diagnose the control board and pressure switch. If necessary, faulty components should be replaced. You also need to clean the filter and check the pipes for damage, and then replace them if defects are found.
E03
This error indicates problems with the drain. Liquid discharge into the sewer takes more than 3 minutes or is not discharged at all. The reason may be a faulty pump or its circuit, a broken pressure switch, or a clogged drain system. It is necessary to check the pipes, drain hose, water level sensor and pump. Defective elements must be replaced with new ones.
E04
This code indicates a faulty water fill valve. The liquid is poured in a larger volume than required, this is detected by the pressure switch and sends a signal to the control board. The reason may be a failure of the fill valve or a breakdown of the triac on the electronic controller. You should diagnose the central unit and intake valve, and if a defect is detected, replace the unit.
E05
This error indicates problems with water heating. The reason lies in the breakdown of the heating element, temperature sensor or central board, mode selector motor or electrical circuits. It is necessary to use a multimeter in resistance mode to diagnose faulty elements and circuit links.If a faulty unit is found, replace it.
E07
This code indicates that the motor is spinning too fast. After three attempts to run the program, the machine shuts down. Usually the cause of the malfunction is a failure of the tachometer.
E09
This message indicates that the car's engine has broken down. The shaft stops rotating, the reason may be a burnt-out triac or a breakdown of the control unit. It is necessary to diagnose faulty elements and replace them if necessary.
Error codes for Kandy washing machines without display (Aquamatic series)
Candy Aquamatic series error codes are not displayed on the display because it is not available on this equipment. The type of malfunction in devices of this series can be determined by the blinking of the indicator. To do this, you need to count the number of LED flashes in a row, the pauses between series are 5 seconds.
Errors for Kandy washing machines without a display are as follows:
- The indicator lights up constantly. This indicates problems with the control board. It is necessary to diagnose the part, as well as check the electrical circuit and restore it if necessary.
- One blink. The washing mashine hatch lock does not work. You should perform UBL diagnostics and inspect the wiring for damage.
- If the indicator flashes twice, this indicates that water is filling slowly or not entering the tank at all. The reasons may be a closed water tap, low water pressure in the system, a pinched hose, a broken fill valve, or a failed pressure switch. You need to make sure that water flows into the Kandy washing machine, the pressure is good, the hose is intact and not pinched, and then diagnose the valve and water level sensor. The faulty part should be replaced.
- Three flashes of the LED indicate that the fluid is draining slowly or that it is not working at all. Possible pump failure, damage to wires or contacts, or clogged drain system.
- If the light flashes four times, this means that the Kandy washing machine reports that there is too much liquid in the tank. The problem may be with the water inlet valve, a broken wiring, or a faulty pressure switch.
- Flashing five times indicates a breakdown of the temperature sensor or broken wires.
- If the light blinks six times, this indicates a memory failure and problems with the control board.
- Seven LED flashes indicate that the motor is blocked.
- Flashing the light eight times in a row indicates an error in the tachometer operation. A short circuit or open circuit could occur.
- If the LED blinks nine times, the control board is faulty. The triac that controls the motor is damaged.
- Twelve or thirteen blinks of the indicator indicate that there is no communication between the control unit and the indicators. It is necessary to check the condition of the contacts and connections, and change the wiring if necessary.
- If the light is constantly on or blinks fourteen to fifteen times, this indicates a breakdown of the control board.
- If the LED flashes sixteen times, this is a warning that the heating element is broken.
- The indicator blinking seventeen times indicates problems with the tachometer.
- Flashing the LED eighteen times in a row indicates a malfunction of the control module or problems with the network voltage. You must wait until the voltage returns to normal or contact an electrician for help.To protect yourself from such problems, as well as from power surges, lightning strikes and similar unpleasant situations, you should connect the Kandy washing machine through a stabilizer. If everything is fine with the network, you need to diagnose the control unit and replace it if a fault is detected.
Conclusion
Kandy washing machines of all modifications have a built-in self-diagnosis system. The equipment indicates malfunctions by displaying an error code on the display or by flashing the indicator on the control panel a certain number of times. Using the data on decoding the codes, the owner of the device will understand whether it is possible to repair Kandy’s washing mashine on his own or whether it is better to entrust the repair to professionals.
