Error codes for Zanussi washing machines (Zanussi) - decoding and what to do

Zanussi washing machines are equipped with a self-diagnosis system. If a malfunction is detected, the equipment displays a code consisting of letters and numbers on the capacitive screen or, in the absence of a display, reports a breakdown by flashing indicators. To understand which unit is faulty, you need to refer to the user manual, where the error codes of Zanussi washing machines are deciphered. Having identified the faulty link, the user will be able to understand whether it is possible to repair the breakdown on their own or whether it is worth turning to professionals for help.

How to find out the error code

On Zanussi washing machines with a screen, it is very easy to determine the code - the equipment displays it on the display. It consists of the letter E (Error) and numbers that encrypt the fault. To decrypt, you need to refer to the table of error codes, which can be found in the user manual.

Zanussi washing machines without a display also report a malfunction, but by flashing indicators. The difficulty is that this type of Zanussi technology was created on three different platforms, and on each of them the self-diagnosis system displays an error differently.

EWM2000

On the panel of such a Zanussi washing machine, eight LEDs are located vertically on the right. The first four lamps flashing indicate tens, the last four lamps indicate units. For further decoding, you should refer to the code table:

Number	1	2	3	4	5	6	7	8	9	10A	11B	12C	13D	14E	15F
LED No.	1	2	3	4	5	6	7	8	9	10A	11B	12C	13D	14E	15F
4	0	0	0	0	0	0	0	1	1	1	1	1	1	1	1
3	0	0	0	1	1	1	1	0	0	0	0	1	1	1	1
2	0	1	1	0	0	1	1	0	0	1	1	0	0	1	1
1	1	0	1	0	1	0	1	0	1	0	1	0	1	0	1

So, if LEDs 4 and 2 are lit in the upper group, and LEDs 1 and 2 are lit in the lower group, then the error code is EA3.

EWM1000

For a Zanussi washing machine with such a platform, you need to monitor the blinking of the indicators for the start (second digit) and end (first digit) of the mode. The LEDs blink very quickly, the interval between series is two and a half seconds. For example, if the “Wash End” indicator blinked 4 times and the “Start” indicator blinked three times, the error code is E43.

EWM11xx, EWM21xx, EWM25xx, EWM35xx

On Zanussi washing mashines of this type, you need to look at the “Start” indicator to calculate the code. It will flash red (first digit) and then green (second digit). The intervals between series are two and a half seconds. For example, if the LED blinks red four times and then green three times, the error code is E43.

Decoding error codes for Zanussi washing machines

If an error appears on the screen, you first need to rule out a system failure. You need to unplug your Zanussi washing mashine, wait twenty minutes, and then turn it back on. If the code has disappeared, you need to start washing and see how the machine behaves. Otherwise, you need to start repairs.

Zanussi SMA error codes are deciphered as follows.

E The Zanussi washing machine does not fill with water. You need to make sure that the pressure is sufficient and that the tap in front of the machine is open. The problem may be a clog. You need to inspect the filter mesh at the entrance to the Zanussi washing machine, as well as the inlet hose. Next, you should diagnose the water intake valve and level sensor. If there is no result, the problem is in the triac that controls the operation of the pressure switch.
E The Aquastop leakage protection system has activated.If there is water in the pan, you need to inspect the integrity of the hoses, seals, pipes, and the tank for holes. If there is no moisture in the pan, you need to check the Aquastop system.
E The error says that the drain is not working. The drain system of the Zanussi washing machine may be clogged, the pump, pressure switch or control board may be damaged. All listed components are checked for blockages and damage.
E For Zanussi with dryer: no moisture escapes during drying. It is necessary to clean the condenser of hair, threads and other debris.
E Failure of the triac that controls the operation of the pump. The part is on the main board and needs to be repaired.
E The wiring between the pump and the triac is broken. Restoration is needed.
E The pressure switch is broken. The part and wires should be inspected and tested.
E Lack of water in the tank, failure of the pressure switch. It is necessary to check the unit, make sure that the water flows under normal pressure, inspect the water intake valve, filter, and pressure switch tubes.
E Pressure switch and heating element protection sensors from overheating operate independently of each other. You need to make sure they are working, clean the tubes, measure the voltage in the network and the leakage to the body of the heating element.
E The pressure switch and anti-boil sensor do not work in harmony. It is necessary to check their operation, inspect the water level sensor tube and wiring.
E This error indicates that the amount of water in the tank has been exceeded. You will need to install a new pressure switch or fill valve.
E Error in the first level heating element protection sensor (AB S). Diagnostics and replacement of the unit is necessary.
E The first fluid level sensor (L1 S) is broken. Need inspection and replacement.
E Debris in the pressure switch tube. Requires cleaning or installation of the entire tube.
E This error notifies that the overflow level sensor (HV1 S) is broken. Need diagnostics and a new part.
E3A or E Heating element relay is broken. Repair or installation of a new board is required.
E The Zanussi washing machine door is partially closed. Close the door again and adjust the hinges.
E UBL does not work. Diagnostics and replacement of the unit.
E The triac that controls the UBL of the Zanussi washing machine is broken. Diagnostics and subsequent repair of the board are carried out.
E The door close sensor is broken. Diagnostics and installation of a new sensor.
E The wiring from the triac to the UBL is damaged. Calling and restoration is necessary.
E The error indicates that the motor triac is damaged. Checking and replacing the unit.
E The signal from the tachometer does not reach the main board. The tachogenerator needs to be fixed or replaced.
E The motor triac circuit is damaged. Restoration is needed.
E Reverse relay contacts are stuck. Diagnostics and installation of a new relay.
Damage to the motor circuit of the Zanussi washing machine. Replacement of wires or the unit itself.
E The tachometer does not work. The element needs to be replaced.
E Peak current >15A. Installation of a working motor, wiring, control board.
E Peak motor phase current >4.5A. Replacement of motor, wires, control unit.
E There is no signal from the tachometer. Replacement of tachometer, engine, board, wiring.
E5A. The cooling radiator temperature is higher than necessary. Move the Zanussi washing mashine away from heating devices (stove, battery, etc.), install a new control board.
E5B. The network voltage is below 175V. Inspect and replace the board and wiring. There may be no electricity, wait for it to appear.
E5C. Voltage is above 430V. Install new board and wiring.
E5D. The FCV control controller does not send or receive messages. Replacing the board.
E5E.There has been a communication failure between the FCV control controller and the central circuit board. The board needs to be replaced.
E5F. The FCV control controller is constantly resetting and requesting new parameters. New wiring or main board needs to be installed.
Error E61 is only displayed in test mode. She reports that the water does not heat up to the specified temperature. Need diagnostics of heating element of Zanussi washing machine
E Very fast water heating. We need diagnostics and installation of a new heating element or temperature sensor.
E Leakage current. A new heating element needs to be installed.
E Thermal sensor outputs incorrect data. It is necessary to check the sensor, wiring, and heating element.
E Thermal sensor is not positioned correctly. The part needs to be reinstalled.
E The programmer is not installed correctly. Check the selector, wiring, control unit of the Zanussi washing machine.
E An error is displayed in diagnostic mode: mode switch failure. Requires installation of a new electronic module.
E The recirculation pump is not detected. The main board needs to be replaced.
E Failure of the recirculation pump or thyristor. A new control unit needs to be installed.
E91/E Communication error or inconsistency between the central board and the control panel. The main module needs to be replaced.
E Zanussi washing machine mode failure. The board needs to be replaced.
E Error in the program. A new board or memory rewrite is required.
E Communication between RAM and processor is broken. Diagnostics of circuits and power supply of the Zanussi washing machine board.
E Communication failure between the central module and connected elements. Board diagnostics required.
E Inconsistency in the actions of the programmer and the central board. Requires installation of a new main module.
E Communication between the motor and the central board is broken.Replacement of wires and boards.
E99/E9A. The connection between the sound system and the main board is incorrect. The sound unit or wires need to be replaced.
EA1-EA DSP failure. Installation of a new module, diagnostics of nodes connected to it.
EA The drum is standing still. For a vertical Zanussi washing machine, you need to latch the door flaps. Next you need to inspect, replace or correct the drive belt.
EB1-EB3, EH1-EH The mains voltage is too high or too low. You need to wait until the voltage returns to normal or install a stabilizer. If everything is fine with the network, you need to diagnose the board.
EBE/EHE. The protective connection is broken. Diagnostics and installation of a new control unit.
EBF/EHF. The protective circuit is not detected. The board needs to be replaced.
EC Intake valve blocked. A new part is needed.
EC Error indicates that the turbidity sensor is damaged. Needs replacement.
EF Long drain. Cleaning the drain system, repairing the pump, wiring, pressure switch of the Zanussi washing machine.
EF Large amount of foam, drain clogged. You need to clean the drainage system, remove the laundry, remove the foam and turn on the rinse mode. It is also necessary to reduce the amount of detergent or reduce the dosage.
EF The AquaControl function has activated. The pump and wiring need to be replaced.
EF The water intake valve is functioning properly, but there is no indication of water flow. The system has low pressure. It is necessary to open the tap at the inlet of the Zanussi washing machine or wait until the pressure improves.
EF Unbalanced laundry. You need to open the door and place the laundry evenly.

Conclusion

If your Zanussi washing machine breaks down, you should not immediately contact Zanussi specialists. Typically, the equipment displays the code of the error that has occurred or notifies about it by flashing LEDs.A list of Zanussi error codes can be found in the user manual. By deciphering the message with its help, the owner of a Zanussi washing mashine will be able to understand whether he is able to fix the breakdown on his own or whether the help of professionals is needed.