The washing machine turns off during washing and many owners do not know why this happens. To avoid unforeseen circumstances, the technical device must first be turned off for literally 10 seconds. Then start again. In 50% of cases the problem will be solved, but it also happens that even after rebooting the machine continues to turn off. What to do then?
Possible causes of malfunction
When the machine is turned off during the washing period, the entry “Error code” appears on the electronic display; it is by this that it is possible to find a malfunction of the machine. In almost 90% of breakdowns, the same malfunction is the main cause. The problem still lies within and must be solved.
It’s worth figuring out what exactly makes the machine stop, and what the reasons are.
List of typical faults:
- The drum is overloaded with laundry.
- Items placed in the machine are folded incorrectly.
- Electrical problems.
- The electronic control unit is faulty.
- Activation of the protection system against possible leaks.
- The lock doesn't work.
- Unlocking the door during operation.
- Engine, heating element or drain pump failure.
Also, problems with drain or inlet valves are a number of failures, that is, not enough water enters the drum and does not drain.
About blockage, overload and malfunction of the drum
One of the common reasons for the washing machine to turn off is improper loading of things into the tank.
The following problems can occur:
- The norm of the loaded laundry exceeds the maximum permissible. Before using the machine, you must carefully study the operating instructions. Not everyone does this. To begin with, you should pay attention to the maximum permissible kilograms for which the unit is designed. If it is designed to wash no more than 5 kg of things, then it will not be able to take a load of 5.5 kg. If the washing machine has a built-in “weighing” option, the machine will not start at all. This built-in function will not allow the engine to start.
- Incorrect loading of things into the drum. If the laundry is incorrectly loaded into the drum, the washing machine may also stop. For example, a bunch of socks got into the duvet cover at the same time, twisted and formed a big lump. It turns out that the rotation stops, and the washing process ends there.
- The things were not sorted beforehand, the latest models of machines are especially sensitive to this.
A blockage is also an important reason for the unit to turn off during operation, the place where it occurred is not immediately determined.
There are several options:
- in the drain hose;
- in the pump;
- in the sewer pipe;
- in the drain;
- in the filter.
It is not difficult to clean the filter, it will take just 10 minutes and the task will be completed.But when a blockage appears in the sewer system, the water will not leave on its own not only from the washing container, but also from the sink or toilet. There are unique household chemicals available for this purpose. But in case there is no help from them, it is best to use the services of a plumber.
You can clean a forgotten hose yourself. First you need to remove it and to do this you will need a screwdriver. After unscrewing the clamps, disconnect from the unit and then from the siphon. Use a rope or wire to punch a hole, rinse with hot water and put the hose in place.
If there is a blockage in the drain or in the tank, the washing machine also turns off. In this case, the best solution would be to invite repairmen. Doing the work yourself is unlikely to give proper results.
Incorrectly set mode or electronics problem
The most common reason for a unit to stop is an incorrectly set program mode. This happens due to the fact that the owners do not carefully read the operating instructions. The manufacturer, as a rule, describes everything in detail. So if a problem arises regarding this, you need to re-read the contents of the instructions.
For example, if you set the mode to soak and then bleach, the unit will stop in the middle of the wash. Therefore, this cannot be done at the same time.
If you encounter problems related to electronics or electrical, you must contact service. The specialist has all the instruments to determine the serviceability of the elements.
The door does not lock and the leakage protection does not work
Not all modern washing units have protection against possible leaks.This ensures protection of hoses, units or pipes, without water leaking onto the floor. Flooding of the lower floors can be avoided, but the machine will also not wash until the problem is fixed.
If the reason is a torn hose, then changing it is not difficult, but if it needs to be cleaned, then you need to prepare the cable and rinse it with a stream of hot water.
If the hatch cover does not lock, then you need to invite a service center specialist. The hatch covers of inexpensive washing machines are equipped with a rubber O-ring. To close the lid tightly, you just need to press it until you hear a click. The edges of the cuff are also treated with sandpaper with a fine grain fraction, this will remove burrs and there will be no interference with successful closing.
If the drain pump, motor or heating element breaks down
Why does the machine turn off at the most inopportune moment? At the most unnecessary moment, malfunctions occur, especially when a large amount of laundry needs to be washed. The machine stops working and an error message appears on the electronic display.
Repairing an engine can be expensive, and if you replace it, the cost will be the same as buying a new unit. Such critical spare parts should only be replaced by a specialist.
If you need to replace a heating element or hose, then such work will cost less. But in any case, it is worth getting advice from an experienced repairman.
Troubleshooting Tips
If the washing unit stops working, it must be disconnected from the power supply. In this case, the door will automatically unlock and will not need to be opened. At this time, water will spill onto the floor, so it is recommended to place a rag.Water can also go into the sewer system through a hose, some models have these options.
List of tips:
- If the drum is designed for a capacity of 5 kg, then you should not put more things in it than this limit. Moreover, wet fabric weighs more. Therefore, you should load it one kilogram less than required. With a built-in weighing function, the machine itself will not work, and the reason will be obvious.
- If breakdowns occur in the electronics, it is best to use service services.
- If the door does not open and is locked, then you should call a specialist.
- If the heating element, tank or drain pump breaks down, you should check the serviceability of the weight sensor, the latter will be much cheaper to replace than to completely change the main structural elements.
- If the thermostat and other elements are broken, then they must be replaced immediately, since they are in the same circuit.
- A board malfunction leads to a shutdown during rinsing of the laundry or a violation of the drainage of waste water. Although the washing process is normal, the end does not end successfully.
- If the washing modes do not switch in time, then it is worth getting advice from a specialist.
If you follow the basic recommendations, you can use the washing machine for a long time.
Recommendations for choosing and using equipment
A washing machine can last 10 years or more, provided that it is handled correctly.
- When buying, you need to take into account the warranty and operating period. If it is guaranteed that it can be used for five years without breakdowns, then this should alert the buyer, since the warranty obligations are given for the same period.That is, after this time has passed, the machine will completely stop working.
- If the power of the machine is quite high, then even under such positive circumstances the drum should not be overloaded. The power must clearly correspond to the operating parameters. If the load is within normal limits, but the machine turns off, then this indicates that the power indicator was not originally designed for such a volume.
- It is better to prepare the washing unit for connection earlier. When calculating the work of an electrician to turn on a microwave or kettle, the machine will never start the drum. In this case, her efforts will only be enough to turn it on. To ensure power supply, it is necessary to install a distribution panel. It is recommended to separate the electricity supply from living areas and bathrooms.
- Check the connection of the pipes to the water supply before purchasing; they must be closely adjacent to avoid leaks. If in doubt, it is better to call a specialist.
- Everything else depends on the configuration of the washing unit. The technical device must be carefully inspected before purchase.
Models with an average power rating are most preferable. It is also important to take into account that not all units from foreign manufacturers will fit Russian standards and can be installed in residential premises without problems; many of them will require special connectors and grounding conductors. In this regard, it is necessary to carefully analyze which technique to choose so that unnecessary problems do not arise.