Self-diagnosis systems are available in almost every modern washing machine. The result of their work is displayed on the screen or indicator elements. After this, the user can only decipher the signal that appears. Knowing the error codes of the Hans washing machine, you can quickly recognize and repair certain breakdowns with your own hands. But there are also problems when you have to turn to repair shops for help. So, if an error code appears, you should not worry - Hansa SM signals you that a malfunction has occurred.
The most typical breakdowns
Hans washing machines are of good quality, but they also have “pain points”, the existence of which we are periodically reminded of by typical failures. Often, owners of units from this company are faced with the following problematic issues:
- the pump responsible for draining the water breaks down - one of the typical breakdowns for these machines;
- drain filters and pipes become dirty;
- The controller of Hans' washing mashine fails. This breakdown is manifested by an unplanned shutdown, failure to carry out programmed actions to their logical conclusion, and torsion of the machine drum in only one direction;
- Aqua Spray system does not work;
- closes the temperature sensor device;
- Hans’s washing mashine “freezes” due to changes in voltage in the electrical network;
- The brushes of the electric motor wear out, and the bearings “fly”.
An example of self-repair of a Hans unit
Often, Hans' machine does not fill the tank with water, which prevents the washing process from starting. You should check the inlet valve by removing the top panel of the washer.
Please note that Hans machines have an Aqua Spray system running from the valve to the tank. Its main drawback is the thin path for water flow, which often becomes clogged. Therefore, it is also necessary to perform the following actions:
- find this system near the fill valve;
- remove the plugs;
- pour water from the bottle to make sure the system is working;
- Clean the tubes with a thin wire, from time to time pouring heated water into them with citric acid diluted in it;
- When the water starts to flow easily, you can reassemble and turn on the machine.
Hans machine models are equipped with a protective system against voltage changes. It is designed to save the control unit from short circuits and other problems with the electrical circuit. The concept is good, but the execution leaves much to be desired.
The fact is that our domestic electrical networks are not so perfect; quite often there are fluctuations in them, to which the washing machine is very sensitive. In the best case, when the current strength changes, it will stop the washing process, in the worst case, it will turn off on its own. And in order to return the machine to working capacity, you will have to seek help from an experienced specialist. Self-repair of the Hans washing machine will be inappropriate in this matter.
Basic error codes
Let us first consider the Hans PC series washing units and the reasons for the appearance of signals:
| Code | Description of the malfunction | Probable manifestations |
| error e 01 | The command to turn on the locking device for the washing mashine hatch was not received | When this code appears, check the limit switch, the lock mechanism and the electrical circuit from it to the controller
|
| error e 04 | The pressure switch signals that Hans' washing mashine is full | The element is checked, the valves are inspected, the pressure in the pipes of the water supply system is clarified |
| error e 05 | Hans' washing mashine tank takes a long time to fill, it takes more than ten minutes | The operation of the electromagnetic valve device is checked and the conductivity of the intake valve is specified. The water pressure indicator should be checked. The controller and electrical circuit are inspected, as is the sensor that determines the amount of water. If the machine has an Aqua Spray system, you will have to check the adjustment valve |
| error e 07 | The Aqua Stop sensor in the washing mashine pan has tripped | The machine is checked for leaks, the functionality of the sensor itself is checked |
| error e 21 | The drive motor is blocked, there is no signal from the tachometer | It is recommended to check the temperature switch and tachogenerator device. The entire electrical circuit is checked |
| error e 22 | The electric motor of Hans' machine makes rotational movements without the corresponding command | The triac on the drive motor has shorted, it needs to be replaced |
| error e 42 | Loading door won't unlock after at least a couple of minutes | The triac of the locking device and the locking device itself are inspected. |
Now let’s figure out what similar error codes mean for the Hans PA series washing machine. It should be noted that in such a series there are slightly fewer erroneous signals.
| Code name | Description of the breakdown | Most likely reasons for failure |
| error e 01 | The key switch in Hans's washing mashine did not work, the error was displayed for ten seconds, the set program was canceled | Check that the hatch is locked correctly, the electrical circuit from the lock to the control board, and the functionality of the limit switch on the switch.
|
| error e 04 | The pressure switch reminds you that the tank is completely filled, after which the drain pump is activated. Having removed the water, it turns off, the door is blocked while the washing mashine
they won't turn it off |
The controller is checked, the electrical circuit is inspected, the functionality of the pressure switch itself, the pump and the hose for draining the water is checked. |
| error e 05 | Broken wire of the temperature sensor of Hans' washing mashine. The washing process takes place in cold water, or it heats up slowly.
The set temperature is not reached within a certain time |
The sensor, its electrical wiring and the controller itself are inspected.
If this error code appears, check the heating element and check the voltage readings. |
| error e 07 | There is no signal from the tachogenerator device during the washing process. After the third attempt to start the engine at a speed of 120 rpm in one minute, the program stops | The motor needs replacement, the tachogenerator needs repair. You should check the entire electrical circuit of the machine, make sure the controller is working |
All options for decoding alphanumeric error codes are extremely clear.Diagnosing a breakdown is easy: simply read the error code from the screen, its designation is in the table, and the list of necessary measures is specified.
Preventive measures and expert advice
The external body of the Hans washing machine should be periodically cleaned using a soft cloth and delicate detergents. Do not use solvents or abrasives.
Since loss of performance of a Hans machine due to contamination of the drain filter is a very common problem, it is recommended to periodically clean this element. As a rule, such work is carried out every two dozen washes.
The water drainage hose should be cleaned annually. To do this, remove it from the washing mashine by first unscrewing the back panel.
The compartment intended for loading washing powders and other detergent compositions is cleaned monthly. By pressing the limiter, the tray is removed, washed under running water, using a brush or rag, and then put back in place.
Such preventive measures will help the Hans washing machine operate without failure for a sufficiently long period.
Conclusion
Hansa is a good washing mashine, promptly signaling problems that arise. Knowing the meanings of error codes, you can diagnose a particular failure with almost one hundred percent certainty. If you have the necessary tools and proper experience in carrying out repair work on such devices, you can fix the problem with your own hands, returning the machine to functionality. But if you are not confident in your own abilities, contact the service center for help.
