LG washing machine errors: error codes

A washing machine has long earned the status of a necessary household appliance, without which it is impossible for a modern housewife to do. Incorrect operation, hard water, use of low-quality detergents, defects with parts - all this leads to the emergence of problems. This seriously spoils the mood and causes a number of inconveniences. In this article, we will get acquainted with and analyze the most common error codes of LG washing machines and share recommendations on how to eliminate malfunctions.

How to determine a malfunction of the washing machine?

Manufacturers of LG household appliances make a lot of effort so that the user does not experience inconvenience during its use. And therefore, the company equipped its washing machines with a self-diagnosis function, which allows you to accurately identify the cause of the malfunction and make life easier for you and the repairman. This function can be used in two ways, for this you will only need a little time and a mobile phone:

1. This method is suitable for users of any models of cell phones. First, you need to call the LG service center, where the operator will ask you to press a combination of buttons in a certain sequence, which are located on the control panel.After which the washing machine will produce a number of indicators that must be transferred to the service center operator. After processing the data, a technician who specializes in this breakdown will be sent to you.
2. Smartphone owners are invited to download and install a special LG ThinQ application and follow the menu items. The machine will diagnose itself and provide recommendations for troubleshooting on its own, or a specialist will be sent to you.

Also, to identify faults, there are digital codes that are displayed on the display of LG washing machines. With their help, the machine makes it clear where the fault is, and the user only needs to decipher the code and try to deal with the problem on his own.

L.E.

When such a code is displayed on the screen, it is a signal that the motor in the washing machine is blocked.

We started the washing cycle and see that water is being collected, but the drum is not spinning. Let's look at the reason for this error:

1. Check the hatch for tightness. It should close tightly, with a characteristic click.
2. There is a foreign object between the tank and the drum. This may be small change not removed from pockets, a torn button or other foreign parts. Try to move the drum in different directions, and if you can’t rotate it, you may need to disassemble the washing machine tank, and only a specialist can do this.
3. If the error appears in the “Spin” mode, then most likely the tank is overloaded with a large volume of laundry, in which case it is necessary to remove the excess and start the process again.
4. Voltage fluctuations can also cause this error. Rebooting the system can help; the machine should be unplugged for 15-20 minutes, during which time all functions will be restored.If this happens often, then you should install a voltage stabilizer.

AE or AOE

Auto shutdown error.

The reasons for this error may be a violation of the seal of the chamber and water getting inside the housing. In machines equipped with the Aquastop system, it is necessary to check a special tray. Due to the accumulation of water, the float sensor could trigger and signal a leak.

To eliminate the cause of the leak, you need to inspect and correct all clamps and connections that may have appeared when the machine was moved or rearranged.

If there is a power failure, first try to disconnect the machine from the power supply, wait 15-20 minutes and start it again. During this time, the operation of the machine can be restored to normal.

If the problem persists, we advise you to call a technician; you need to check the entire electronic system.

DE

There were problems with the hatch locking.

There may be several reasons for this:

1. One of the hatch parts broke.
2. There was a failure in the program responsible for the position of the hatch.
3. Displacement of parts - clamp or spring.
4. The start sensor element has failed.

Carefully inspect the door and check for foreign objects that prevent it from closing. It often happens that laundry gets into the space between the hatch and the drum, or the rubber cuff might get wrapped up.

Inspect the hole in the lock where the “tongue” should go, to see if there are any foreign objects there. Check the hinges that secure the washing machine hatch; if it is too worn, it could become warped.

Try just closing and opening the door, sometimes it helps. The control system may have failed. You will need to unload the washing machine, leave the hatch open and turn off the power for 10-15 minutes.

The "tongue" of the lock may have broken, it will need to be replaced. If everything is fine during the external inspection and a characteristic click is heard, but the washing program does not start, most likely the problem is in the electronic system of the machine, we recommend calling a specialist.

OE

This error usually appears during washing or at the rinsing stage. This means that the machine cannot drain the water in a certain period of time.

There may be several reasons why this happens:

1. Accumulation of debris in the filter and drain hose.
2. A blockage has formed in the sewer system.
3. The drain pump is broken.
4. The water level sensor has become unusable.
5. The electric controller is broken.

First, you need to check if the drain hose is kinked, it needs to be straightened.

Check the operation of the sewer, make sure that there is no blockage in the pipes. After that, open the taps and see how quickly the water drains. If there are no problems with the drain and the water drains normally, then the problem is somewhere else.

A mud plug may have accumulated in the place where the drain hose and the sewer are connected. In this case, carefully disconnect the hose, use steel wire to clean the hose inside, and rinse it well from the inside with hot water.

The drain filter gets dirty faster than other elements. It needs to be inspected and cleaned, as small debris may have accumulated there.

If after all the manipulations the water does not drain, then the reason is something else. Experienced craftsmen advise listening to the sounds of the drain pump, which works quite noisily. In cases where it makes strange sounds or is silent at all, the problem is in it. And to deal with it or other breakdowns, you should call a service center specialist.

UE

Appears before the spin cycle starts and indicates drum imbalance problems. This happens for several reasons:

1. The drum was loaded incorrectly with laundry. There is not enough of it or, on the contrary, too much.
2. Uneven distribution of laundry inside.
3. Uneven installation of the washing machine.
4. Over a long period of use, parts could wear out.
5. Program failure.

What actions should be taken if such an error occurs?

First, open the drum and arrange the crumpled laundry evenly. If there is not enough quantity, report it; if there is too much, remove the excess.

Using a building level, you need to check how and how level the washing machine is installed. Restart it, there may have been a power surge, unplug it for 15-20 minutes and start the spin cycle again.

When the sensors, electronic controller and other parts fail, do not try to carry out repairs on your own, it is better to call a specialist.

C.E.

The load on the electric motor has been exceeded.

There are mainly two reasons that cause an electric motor to overload:

1. Significant excess of weight and permissible volume of laundry.
2. Control system failure during power surge.

In the first case, check and unload the drum from excess laundry, try to start the machine again.

In the second, turn it off and on again after 20 minutes, start the washing machine.

In other cases, if the measures taken do not lead to results, we recommend calling a specialist.

F.E.

The FE code appears during the washing process or during the rinsing phase. It indicates that the washing machine has filled with water to the maximum allowable limit, or that too much foam has formed.

The appearance of excess foam can result from:

1. Using low-quality washing powder.
2. Exceeding the number of things with a porous structure, for example, tulle, tablecloth.
3. Large amount of laundry.
4. The pressure switch responsible for the water level has broken.

Stop the washing process and drain the water manually, following the instructions. Then remove all laundry from the machine and dry it overnight. If the inlet valve mechanism is malfunctioning, this may cause a malfunction; it does not block the flow of water.

If there was a power surge while the washing machine was operating, in this case it should be disconnected from the network for 10-15 minutes and then started again. If the above measures do not lead to results, call a technician from the service center.

PF

This code indicates a failure in the control system.

If this happened once, then most likely the cause was a voltage drop in the electricity. To eliminate this error, just start the washing machine again.

This error also occurs in the event of a short-term power outage.

If there are no problems in the home electrical network, then the problem is in the machine itself. To eliminate it, you will need certain knowledge and skills; it would be better to call a specialist from the service center.

P.E.

The sensor that monitors the water level in the drum is faulty. When he cannot determine its volume, he blocks the entire system.

If there is a problem with the sensor, it will most likely need to be replaced.

But there are other reasons:

1. Due to the strong pressure, the drum is filled with water too quickly, or, conversely, it fills too slowly, and the machine turns off the system.
2. Water drains very quickly, or it does not drain well and accumulates in the tank.
3. Failure in the control system.

Remedy:

1. Check how the washing machine is installed and level it.
2. Sometimes the reason lies in an incorrectly installed drain hose. The drain level should be at least 50 cm from the floor.
3. Check if the wires are connected correctly, they may have come loose.
4. The water pressure must be adjusted.
5. Check that the connection to the sewer drain is made correctly.
6. Reboot the machine, to do this, disconnect from the power supply for 10-20 minutes, and then connect again.

If you are unable to fix the problem on your own, call a specialist.

I.E.

If the washing machine stops working and the IE code appears on the display, this indicates that there is no water supply. There may be several reasons:

1. Low water pressure.
2. The filling valve is not functioning.
3. The sensor that determines the amount of water in the tank has failed.

Inspect the inlet hose; it should not be kinked or compressed. The valve that shuts off the water must be fully open, and the filter at the inlet must be clean; if necessary, it must be cleaned and washed.

Turn off for 20 minutes and start the machine again. If you can’t fix the problem yourself, call a specialist.

tE

This error means that the machine does not heat the water to the required temperature. The reasons for its appearance may be:

1. The heating element is broken.
2. Damage to electrical wiring.
3. The control module or thermistor has failed.

You can wash at low temperatures, but do not put off solving this problem. It’s worth noting right away that you won’t be able to fix this on your own, and you need to call a repair specialist.

S.E.

Malfunction of the electric motor.The motor in the washing machine does not work and the drum does not spin.

A typical error for direct drive machines. It is associated with a malfunction of the Hall sensor, which controls the number of rotor revolutions. The contacts may have come loose at the places where the wires connect, and the situation can be corrected by putting them back in place.

If there is a failure in the control module system, disconnect the washing machine from the electricity and start it again after 20 minutes. If you have tried these options and there is no result, it is better to seek professional help.

C.L.

The CL code is not an error, it is a function of enabling the child lock. Prevents accidental pressing of buttons and starting washing programs. You probably accidentally activated this feature or someone else did. Don't panic and call a professional. The lock can be disabled by holding down a combination of two buttons. The combination of buttons may be different, it depends on the model of the washing machine, and you can find how to disable the lock in the instructions.

tcL

The appearance of the tcL code on the display means that it is time to clean the drum.

Frequent washing with various detergents, woolen items that leave lint, hard water - all this leads to plaque appearing on the surface of parts and scale formation.

The cleaning cycle is very similar to a regular wash cycle, the only difference is that the drum rotates at higher speeds with an increased amount of water. If the water is very hard, then it is worth adding an anti-scale agent to the washing compartment, and regular cleaning of the drum will extend its service life and protect against unexpected breakdowns.

Conclusion

Be sure to keep the body and internal parts clean and tidy, this will significantly increase the life of your machine. Wipe your washing mashine with a damp sponge and alcohol-free detergent once a week. After cleaning, be sure to wipe the machine dry and leave it to ventilate, this way you will avoid the appearance of mold and unpleasant odors, as well as rust. Clean the drum regularly, do not neglect it.

Choose high-quality powder from trusted manufacturers, check the machine filters and the cleanliness of the drain pump. Don't forget to check your pockets and use special bags for washing women's underwear. Wash items on appropriate cycles.

And finally, before you start troubleshooting any problems yourself, you need to read the operating instructions for the washing machine, which describe errors and recommendations to avoid them.