Various error codes may periodically appear on the control panel display of automatic washing machines, signaling problems that have arisen. Error E10 in an Electrolux washing machine can indicate minor malfunctions that the user can solve on his own, and serious breakdowns that can only be repaired with the assistance of a specialist. The list of reasons is quite extensive; let’s consider them in detail.
Decoding the E10 code
An error signal may occur both at the preparatory stage during water intake, and directly during the washing process itself.
In the user manual for the ELECTROLUX washing machine, code E10 is deciphered something like this: “There is no water in the tank, or its level does not correspond to the specified norm.”
Reasons for error E10
There are many conditions for error code E10 to appear on the control panel display. We list all the cases as far as possible:
- weak water pressure or its absence in the chamber;
- the valve supplying water to the SMA is closed;
- the water supply hose is kinked or crushed;
- the filter network of the filling valve is clogged with debris or dirt;
- spontaneous drainage of water;
- one-time failure of the control system;
- the intake valve is damaged;
- the pressure switch has failed;
- The control unit is acting up or burnt out.
These are the most common reasons that provoke the appearance of the E10 signal. Some of them can be fixed on your own, others can only be fixed at a service center.
Let's look at each group of problems in more detail.
In what cases can you fix error E10 yourself?
Problems that can be solved on your own are usually not related to automation, but are caused by external factors. These are the ones that can be easily eliminated without the involvement of specialists:
- The lack of water or weak supply depends on the water pressure in the plumbing system. This may be due to its complete absence on the line (accident, planned maintenance, etc.). Possible low pressure due to large water intake by many users at the same time. Another reason (most often happens in metal water pipes) is corrosion of the inner surface of the pipe and a narrowing of the diameter of the watercourse. Having resolved the issue with water pressure, we deal with the E10 signal. The error is reset by disconnecting and reconnecting the washing machine to the network.
Please note! To avoid the error occurring again, you should wait until the water pressure required for the washing machine appears, and only then start washing.
- There may be no water in the machine if the tap through which it is supplied is closed. Another possible version of the same problem is that the valve is not fully open, and it flows very slowly. After fully opening the shut-off valve and restarting the washing process, the error is guaranteed to disappear if there are no other reasons interfering with the operation of the SMA.
- When an error appears, the washing machine may respond to a slow flow of water due to a squashed or bent hose.To ensure the free flow of water, it is necessary to check the condition of the flexible supply tube and, if necessary, free it from kinks, clamps, etc. Repeated turning off and on removes the problem with error E10.
- The filter mesh of the filler tap, designed to retain mechanical impurities from the water supply system, is clogged. Often, the absence of a coarse filter (usually installed in front of the water meter) leads to the mesh filter quickly becoming clogged and requiring periodic cleaning. It is better to replace it with a new one, since cleaning it with a needle or soaking it in a special solution to remove limescale is a long and labor-intensive task. After completing all the steps and turning on the washing machine again, the error should disappear.
Attention! Work on cleaning or replacing the filter mesh must be preceded by disconnecting from the network and turning off the tap.
- Self-draining water. This problem occurs due to improper connection of the drain hose to the sewer pipe. Their connection must be at a level of 60 cm or higher, otherwise, even with normal pressure, water will drain from the tank. The problem can be solved simply; for this purpose, an additional loop is created above the specified height, but not more than 100 cm. A plastic arc-shaped holder from the washing machine kit serves this purpose. You can purchase it separately or bend and secure the drain hose yourself. The error when turning on the machine to the network will go away if this was the reason.
On a note! If for some reason the hose cannot be secured according to the rules, purchase a return valve and install it on the drain.Its task is to prevent arbitrary water from leaving the washing chamber of the machine. It costs little and is easy to install.
- A one-time failure of the control module can cause an error code to appear on the display. The most common cause is power surges. Unplugging for a few minutes helps.
If the listed reasons for the appearance of the E10 signal have been checked, and the error is still displayed on the control panel, then the problem is not with them.
Possible faults requiring repair
In a situation where all possible cases of an error have been investigated, but the cause cannot be found, only one conclusion is possible: a breakdown of one of the mechanisms or devices of the automatic washing machine. It is difficult to determine them on your own, so calling a specialist would be the most correct solution. In what cases can you not do without it:
- The control unit is damaged. Cause: burnt out circuit elements. Both repair and installation of a new module are possible;
- The water supply solenoid valve has failed. There may be two reasons: a blockage or a burnt out coil;
- breakdown of the level sensor (pressostat), which most often gets stuck due to accumulated dirt. In such cases, it signals that the tank is empty. In another situation, overflow is possible due to the fact that the sensor did not send a “stop” signal to the control unit. There may also be problems with the hose connecting the sensor tube to the camera. The repair consists of cleaning the pressure measuring chamber from dirt deposits, replacing the supply hose or the level sensor itself with a new pressure switch.
Trouble-shooting
Owners can correct possible faults from the first group on their own. All possible options have already been listed above.
Important! The algorithm for eliminating any malfunction should begin with a careful inspection of the external surface of the washing machine, especially its rear part.
To prevent the recurrence of error E10 in the Electrolux ACS, preventive maintenance of water filters and other elements should be carried out regularly, and all mechanisms should be connected according to the manufacturer’s instructions.
The second group reflects breakdowns that need to be corrected with the help of service center specialists. They will not only diagnose the washing machine and replace the failed unit, but will also give it a guarantee.
Everything is fine, but the error still appears
There are situations, although very rarely, that the displayed error signal E10 stops the operation of the washing machine for no reason. Attempts to find them lead nowhere. The operation of the units for supplying and draining water is impeccable, all conditions for water pressure, height of the drain hose and others are met, but the display still shows an error that stops the work. The electronic control unit is almost entirely to blame for this problem. It may fail due to power surges or frequent unscheduled stops of the washing machine, for example, the cord being pulled out of the network for some reason. A factory defect is also possible, which usually appears in the first months after purchasing the unit.
In any case, this should be clarified by specialists with special knowledge and the equipment necessary for testing.
Modern automatic washing machines are capable of diagnosing their condition and displaying a message about the problem on the display screen, highlighting the error number assigned to it; the signal can also be an audible one. In some models, the light and sound signals work in pairs.The point, however, is not this. Eliminating errors through diagnostics and subsequent repairs is only possible with human hands, and for this you need to have at least basic skills and knowledge in solving such faults.
