Samsung washing units are equipped with advanced systems for self-diagnosis. Having detected a breakdown, the indicator issues a specific command code. Having the necessary decoding, you can independently determine the type of failure. For example, the ue error in a Samsung washing machine means that there is an imbalance in the drum of the unit.
Once you have identified the problem, you can try to fix it yourself. In more serious situations, it is recommended to seek the help of a specialist.
How is the UE code deciphered?
This error occurs when there are problems with the drum. This becomes possible due to the uneven load of laundry on the machine. In most cases, the command is issued during the “spin” process. Before the command is displayed, the drum rotates for several minutes at low speeds, trying to distribute the things that have huddled together. The timer on the display will stop, the error ue will be displayed only after several unsuccessful attempts to start the spin cycle.
It should be noted that an imbalance can cause breakage of the suspension springs holding the tank and drum, the appearance of cracks and damage to other components - the engine, sensors, bearings.
Identifying the causes of the error
It is necessary to figure out why an imbalance occurs in the drum and such a command is displayed for the detected error. There are several reasons for this:
- There is not enough laundry loaded.It can be several light ones, or one heavy thing. They are not able to be distributed evenly over the drum and create a load force on a certain part of it.
- The items loaded into the machine are made from various fabrics. When wet, they differ in weight, which can affect the load during the spin process.
- There are several small items and bed linen in the laundry. Small things can end up in the duvet cover and clump together, twist among themselves and create an imbalance phenomenon.
- The permissible volume of things is too high, which leads to stress and makes spinning difficult.
Such manifestations can be avoided if you follow certain rules and recommendations:
- For one washing cycle, at least three to four items of medium size are laid;
- if the drum is loaded at a minimum level, it is better to abandon the “spin” function, or carry out the process at lower speeds;
- Before washing, the laundry is sorted by shade and type of fabric. This will help to properly distribute the load and extend the life of things;
- for spinning, the most optimal speed is assigned - 800;
- For the maximum load of laundry, you should use the special table given in the instructions. A certain weight is assigned to different modes.
How to fix the problem?
It is easy to eliminate the violation - you should straighten the crumpled linen, remove smaller ones from large items, redistribute the items, taking into account the types of fabrics from which they are made. To perform these manipulations, you need to stop the washing process, turn off the power to the machine, and wait for the door to unlock. After the problem is resolved, the spinning process resumes.If after five to seven minutes the door does not open, there is water in the tank. It is necessary to start the pump to “drain without squeezing”, or discharge water in emergency mode. To do this you need:
Emergency drain hose
- disconnect the unit from voltage;
- prepare a bucket and hose for draining water;
- remove the plug from the filter - it is located at the bottom of the machine body;
- drain the water into a bucket and replace the cap.
After such manipulations, the door should unlock, you will have the opportunity to deal with the laundry in the drum and activate the process again. It will be better if you test the rotation of an empty drum. If there are no problems, you can put the laundry in and spin it. If the UE error persists, it is recommended to invite an experienced specialist. There is a possibility that the bearings have failed, the belt has broken, the shock-absorbing devices have broken, the motor brushes have worn out, or the sensor indicating the number of revolutions being performed has failed.
The door did not open after the water was drained in emergency mode? Probably, the problems are more serious; you need to look for them in the mechanics or electronics of the machine. And here you will need the help of a master.
If the signal problem is associated with a temporary failure of the control module, you need to turn off the machine, remove the power plug from the outlet, wait a while and restart. Perhaps the uneven distribution of laundry is due to the tilt of the washing machine. In such a situation, it must be installed level.
Conclusion
Now it’s clear how to avoid annoying accidents during washing and what to do if a certain command appears on the display.Organize the process competently, select the optimal modes, follow the operating instructions. Only such measures guarantee that your washing machine will work long and diligently, without creating repair problems. Remember that violation of established requirements will entail serious problems associated with financial costs.
